Last updated: 1/10/24
MedMind ("we," "us," or "our") is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website, MedMind.com ("the Website"), and our services, including the health AI chatbot, medication fulfillment, and lab testing. By using our Website and services, you consent to the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, shipping address, and payment information when you engage in activities such as medication fulfillment and lab testing.
In using our health AI chatbot and lab testing services, you may provide health-related data, including symptoms, medical history, and other health information. We handle this information with the utmost care and privacy.
When you access the Website, we may automatically collect certain technical information about your device and usage, such as your IP address, browser type, operating system, and the pages you visit.
We use the information you provide for various purposes, including health assessment, medication fulfillment, lab testing, personalization, and research and development.
We take data security seriously and implement reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We may share your personal information with third-party service providers and disclose your information when required by law or to protect our rights.
You have the right to access, correct, or opt-out of certain data processing. You can update your information or make requests by contacting us.
Our services are not intended for individuals under the age of 18. We will promptly delete information inadvertently collected from minors.
We may update this Privacy Policy from time to time. Please review it periodically for updates.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@medmind.com.